they are awful
with 988, they make you do a required suicide risk assesment during the call and if they don't like the results they send police to go kidnap you and hold you in a locked mental ward
they also the ability to triangulate/gps the call and determine the owner of the phone, so they can send police extremely fast to fuck you over
you are not allowed to skip the risk assesment during a 988 call and if you tell them you don't want to take it, they start asking the questions anyway, completely disrespecting any boundaries you have
as someone who was the victim of sexual violence, it doesn't help when the supposed "helpers" won't respect my boundaries because they don't care that i'm saying no, im not willing to do that
if you are hospitalized for mental illness, you can end up with a 20,000 or 40,000 hospital stay bill and be in a much worse of position than you were before. if you had a sudden break-up and briefly felt like ending it, you may end up really intent on ending it after dealing with poverty, homelessness, and misery caused by financial exploitation of the mental health industry. 988 will not pay those hospital bills, help you buy food, or keep you cell phone bill paid. if you call them back, however, they are happy to force you to get locked up for another 25,000 stay.
i would highly recommend never calling unless your objective is to be confined to a locked mental ward and you don't care at all about suffering
emotional comfort and understanding and empathy are not the priority when you call. instead complying with their official government rules is the number 1 objective, and they follow a script with the calls and risk assesments and required hospitalizations that the government created
Actually most hotlines are volunteers either getting experience or work hours for a professional license. They are nothing more than a feeder system for therapists and psychiatrist. They also can and will call the cops at the slightest provocation. You WILL be taken to a hospital, against your will by several large men with guns (police). It's an utter waste of time.
my experience is this is completely accurate
i think it's even likely a resume-builder when they call police on people because then they are able to say they've had people hospitalized in job interviews
988 is a trap for the gullible and naive who still think most of these jerks aren't vipers out for a meal