Oh dear this made me smile what you say, but so true, WHY do they keep on asking WHY all the time? Maybe if they did program Siri, the reply/advice would be alot better. I suppose they feel inadequate cos they cant help us and then comes across as not helping, but it truly is frustrating, that is why I searched and found SS when become so very down in December rather than try the helplines again. I wasn't sure what would be like, but its very helpful having like minded people in similar situations to mull things over with. There are alot of intelligent and knowledgeable souls on here.
"Siri I want catch the bus".........." I will find you the timetable!"...............if didn't laugh sometimes you would never stop crying!