It's just unclear what the nature of reality is outside of our limited scope on this one. What I do know is, within my limited scope of this one, this very strongly appears to be a bad place. I can be confused of course, I've thought about it pretty carefully for a very long time, but...
It creates organisms that are not good, and these organisms only really play what boil down to dominance/power/reproduction games. They don't play good games, like knowledge games or ethics games. Those games only exist for the purpose of the more ultimate game, which again is dominance/power. That's why this world is hellish.
If it weren't the case, if heroes ruled the world, then it would be an inspiration to live. It would be fulfilling to live just so you can help others. Why aren't we all doing this? Why aren't we all motivated to devote our lives for the betterment of everyone? Isn't that strangely sociopathic? Are we the baddies? Am I a terrible person? Are you?
I don't think so. I don't think the people who are suffering, on the bottom rungs of society, are terrible. Yes, they are egocentric, yes, they are suffering too much to care about others, but there's still a goodness there and it could be cultivated if this world was redeeming. But it's not. Evil rules this reality, and there's no way to fight it. You can never truly have friends in this place, you can never truly find romantic love, it will all be some bullshit selfish narrative centered around who gets the better deal as a function of a power and reproduction game. It will always be a transaction of needs and wants, and involve an anxiety around getting exploited. All of this is ... disgusting. It puts a bad taste in ones mouth. It becomes crystal clear that this is the bad place, and not a place of happy endings like in the books and shows and movies we enjoyed as children. What truly sane person would wish to be here, where the lunatics run the asylum?