I know it's a stupid question. But I use my phone to access sasu and I saw at least one other person say that dm's were harder to do because it's not as obvious to do on the phone
Tap with your finger on the menu symbol (3 lines) in the upper left corner. Then on the envelope left of the bell. There you can start a conversation. The other option is to click on a name and then "start conversation" or "start chat". I hope that helps.
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