Help Someone who’s brought from DH before, please help me.

[Lambybahhhhhh]

I just tried to buy SN from the DH before the invoice expired. I checked the PGP signatures with kleopatra and it said it was fine. After the invoice expired it said no payment went through, I tried to get support through the page and it said my transaction's id couldn't be found in the system. Please, if someone is experienced with this sort of thing please help me find the right way to finally get SN. I'm desperate, I really don't want to wait any more.

 

[bcarroll1]

There's an option to work with DH support directly, not the automated system. It should be the last selection in the list. You did everything right , the only thing it could be is the address was copied wrong. Did you verify the address was correct.

If you do it again try a small payment first , then the remaining amount once the first transaction is completed.

 

[Lambybahhhhhh]

There's an option to work with DH support directly, not the automated system. It should be the last selection in the list. You did everything right , the only thing it could be is the address was copied wrong. Did you verify the address was correct.

If you do it again try a small payment first , then the remaining amount once the first transaction is completed.

alright, i'll take a look at that! thank you