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Viro_Major

Viro_Major

Rad maker
Jul 30, 2020
1,304
I don't get it. At the EC lab website, I fail to pick the analysis option which is supposed to be "Quantitative + report (GC/MS or HPLC/MS)" at 120 €

Instead I get a list of options in Spanish but irrelevant. When I choose "Substancia + informe PDF" , it is billed 50 € instead of 120 € so cannot be the right test.

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What is troubling, another member have access to different options that I do, in english, and then it's there to select

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I tried to consult the form behind different locations via VPN, and switched devices between computer (Windows) and tablets (iOS & Android) to no avail. I cannot reproduce the different outcome

Contacted their support but they're slow to reply. Any idea ?
 
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Viro_Major

Viro_Major

Rad maker
Jul 30, 2020
1,304
A second member have the correct option displaying. Don't know what's the catch on my side, pffff
 
Viro_Major

Viro_Major

Rad maker
Jul 30, 2020
1,304
Last edited:
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Elementalist
Nov 11, 2020
886
Hmm that's interesting. Maybe it's because of location/region?
 
M

Matthias_k

...
Apr 18, 2020
247
Works for me, both on PC an on mobile. Using Brave and VPN. Maybe try to change the language settings to English...Or enter the word "quantitative" manually into the entry field.
 
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Viro_Major

Viro_Major

Rad maker
Jul 30, 2020
1,304
Works for me, both on PC an on mobile. Using Brave and VPN. Maybe try to change the language settings to English...Or enter the word "quantitative" manually into the entry field.

Thx ! Dang, that is so weird. I use the same setup to no avail.


are you using this link ?
 
Viro_Major

Viro_Major

Rad maker
Jul 30, 2020
1,304
Yeah, you end up at the same place :) Maybe try to create a new account.
What would I do without you
Success ! my profile settings were indeed in english but I chose Spain as location which appears a bad setup. Switching the country fixed it

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